Duo: Ruffle Hat and Scarf Set - Seasons of Wicklow Collection - Tibet

We provide a wide range of colours for our products, and always strive to use the highest quality wool fabrics. 

If you don't see the colour you wish to order in the shop area, please email us at sales@shuttleknit.ie with the name of product and colour of choice.

Tibet Tweed

25% Silk 50% Merino 25% Nylon - This knitwear is very special. Its beautiful sheen and depth of color is achieved using the finest ultra-long smooth 19.5 micron super merino wool that offers the feel of cashmere without the high price tag. 

• New Denim
• Red
• Grey
• Moss
• Bordo
• Natural
• Black
• Pink
• Brown
• Wool Mix

50% Wool 50% Acrylic – Fifty/Fifty Volga

This pure new wool/acrylic blend handles firmer than Tibet Tweed as it has no residual oils in it. It is also much lighter than the pure wool option. Conveniently it is also machine washable.

• New Oatcake
• Myrtle
• Prune
• Amazon
• Slate
• Charcoal
• Chestnut
• Atlantic
• Rust

We ship to the following locations:

• Ireland
• European Union countries:
• Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
• United Kingdom
• USA & Canada

At this time, we cannot ship to locations outside of the ones listed above. We apologise for any inconvenience this causes. 

Masks ship for free

Our handmade masks ship for free to Ireland, the European Union and the United Kingdom. 

With mixed baskets, the shipping on masks will be free, while other items are charged by weight. 

Shipping rates

Our shipping is calculated by weight. The weight of your package is calculated at checkout. 

Ireland shipping rates

Under 500g: €7.50

500g - 2kg: €12.00

2kg - 5kg: €15.00

European Union shipping rates

Under 500g: €12.50

500g - 2kg: €17.50

2kg - 5kg: €25.00

United Kingdom shipping rates

Under 500g: €12.50

500g - 2kg: €17.50

2kg - 5kg: €25.00

USA & Canada shipping rates

Under 500g: €20.00

500g - 2kg: €40.00

 

 

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

• Gift cards
• Customised garments

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition or is damaged for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@shuttleknit.ie.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@shuttleknit.ie and send your item to:

Shuttle Knit CLG, CEART, Crinion Park, Wicklow Town, A67 AR20, Co. Wicklow, Ireland.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: Shuttle Knit CLG, CEART, Crinion Park, Wicklow Town, A67 AR20, Co. Wicklow, Ireland.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@shuttleknit.ie for questions related to refunds and returns.